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Learn It Well Privacy Policy

Last Updated: November 1, 2025

This Privacy Policy describes how Learn It Well ("we," "us," or "our") collects, uses, and discloses your personal information when you use our platform, website, and services (collectively, the "Platform"). We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you use our Platform.

Information You Provide to Us

When you register for an account and use our Platform, we collect the following types of information:

For All Users:

  • Name
  • Email Address
  • Account Login Credentials
  • Profile Photos
  • Communications with us (e.g., emails, support tickets)

For Students:

  • Payment information (processed securely through Stripe)
  • Lesson preferences and history
  • Feedback and reviews

For Teachers:

  • Professional qualifications and experience
  • Teaching preferences and availability
  • Payment information for receiving funds
  • Educational resources and materials uploaded to the Platform

Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment processors (e.g., Stripe, for transaction confirmation)
  • Identity verification services
  • Other users who provide feedback about you

Information Collected Automatically

When you access and use our Platform, we may automatically collect certain information about your device and usage patterns, including:

  • Device Information: IP address, device type, operating system, browser type and version, and unique device identifiers.
  • Usage Data: Pages visited, features used, time spent on the Platform, search queries, and interaction with other users.
  • Log Information: Access times, error logs, and referring URLs.
  • Location Information: General geographic location based on your IP address.

We use this information to improve our Platform, ensure security, analyze usage patterns, and provide personalized experiences.

Google Calendar API and Google User Data

If you choose to connect your Google account to Learn It Well, we will request your permission to access certain Google Calendar data using Google’s OAuth 2.0 authorization framework. Specifically, we may request access to the following Google scope:

  • https://www.googleapis.com/auth/calendar.events (Create, edit, and delete events on your calendars)

We only request this scope to allow teachers and students to manage lesson bookings more efficiently.

How We Use Google Calendar Data

We use the calendar.events scope strictly for the following purposes:

  • Creating lesson events on your Google Calendar and retrieving Google Meet links
  • Updating lesson events when a lesson is rescheduled
  • Deleting or canceling lesson events when a booking is canceled
  • Reading event metadata only when necessary to prevent duplicates or update the correct event

We do not access or store the contents of unrelated calendar events.

How We Store Google User Data

We may store the following limited data:

  • The event IDs of lesson events created via the Calendar API
  • Tokens necessary to maintain your connection (e.g., refresh tokens), which are stored securely and encrypted
  • Metadata linking a lesson in our Platform to its corresponding Calendar event

We do not store the full contents of your Google Calendar events or any data unrelated to Learn It Well lesson scheduling.

Compliance with Google’s Limited Use Policy

Our use of information received from Google APIs conforms to the Google API Services User Data Policy, including the Limited Use requirements.

This means:

  • We only use Google user data to provide the features you have explicitly enabled
  • We do not transfer Google user data to external parties except as necessary to provide or improve our features
  • We do not use Google user data for advertising, profiling, or any unrelated purposes
  • We allow you to disconnect your Google account at any time

User Control

Teachers who connect their Google accounts may revoke Learn It Well’s access to their Google Calendar data at any time through their Google Account settings. If access is revoked, Learn It Well will no longer be able to create or manage lesson-related calendar events, and the teacher’s account may become unusable or be deactivated, since this connection is required for providing our services.

How We Use Your Information

We use your personal information for the following purposes, and we have identified the legal basis for each processing activity as required by the General Data Protection Regulation (GDPR).

Providing and Improving Our Services

  • Creating and managing your account
  • Processing transactions and payments
  • Facilitating lessons between students and teachers
  • Improving and personalizing your experience
  • Developing new features and services

Communications

  • Sending administrative messages about your account or the Platform
  • Providing customer support
  • Sending lesson reminders and updates
  • Sharing educational resources and materials
  • Marketing and promotional communications

Legal and Security Purposes

  • Enforcing our Terms and Conditions
  • Protecting the security and integrity of our Platform
  • Complying with legal obligations
  • Resolving disputes
  • Preventing fraud and abuse

How We Share Your Information

We may share your information in the following circumstances:

With Other Users

  • For Students: Your name, profile photo, and lesson preferences may be shared with teachers you book.
  • For Teachers: Your name, profile photo, qualifications, and teaching preferences may be visible to students.
  • Your feedback and reviews may be visible to other users.

With Service Providers

We may share your information with third-party service providers who help us operate our Platform. We require all service providers to enter into data processing agreements that obligate them to protect your information and use it only for the purposes we specify.

These include:

  • Payment processors (e.g., Stripe)
  • Cloud hosting providers
  • Customer support services
  • Analytics providers
  • Email and communication services

For Legal Requirements

We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

For Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Active Accounts: We retain your account information for the duration of your active account.
  • Closed Accounts: After account closure, we may retain certain information for up to 7 years for legal, tax, and legitimate business purposes, such as resolving disputes or enforcing our agreements.
  • Communications: We retain customer support communications for up to 3 years.

You may request the deletion of your information at any time by contacting us at the email address provided below.

Data Security

We implement a variety of security measures to protect your personal information. While we strive to protect your information, we cannot guarantee absolute security, as no method of transmission over the Internet or electronic storage is 100% secure. We use measures such as encryption for data in transit and at rest, access controls to our systems, and employee training on data protection. We will notify you in the event of a data breach that affects your personal information, in accordance with applicable laws.

Your Rights and Choices

Account Information

You can review and update your account information at any time by logging into your account on our Platform. You may update certain editable fields directly, while changes to other information may require our review and approval before taking effect.

Cookies and Tracking Technologies

We do not currently use cookies or similar tracking technologies, but we may in the future. If we do, we will update this Privacy Policy and provide you with appropriate choices regarding their use.

Children's Privacy

Our Platform is currently designed for users who are 18 years of age or older. We do not knowingly collect personal information from a child under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

For future workshops or lessons designed for minors, we will implement additional safeguards and require parental consent in accordance with applicable laws, including the Children's Online Privacy Protection Act (COPPA).

International Data Transfers

We are based in the United States and process information on servers located in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. By using our Platform, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Platform and updating the "Last Updated" date. Your continued use of the Platform after such modifications constitutes your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at liw@learnitwell.org.

By using our Platform, you acknowledge that you have read and understood this Privacy Policy.